CANCELLATION & REFUND POLICY
Overview
At Hallmark Events, we understand that plans may change. This policy outlines the terms applicable to cancellations, substitutions, and refunds for event registrations, accommodation, and related services managed by us.
Event Registration Cancellation
- Cancellation requests must be submitted in writing via email.
- Refund eligibility and applicable charges may vary depending on the event and will follow the timelines communicated during registration process
- Processing charges or gateway fees, if any, are non-refundable.
Accommodation & Service Bookings
- Hotel rooms, venue bookings, and third-party services are subject to the cancellation policies of the respective providers.
- Any retention or cancellation charges imposed by hotels or vendors will be applicable to the participant/client.
Substitution Policy
- Name substitutions may be permitted for certain events if informed prior to the specified deadline.
- Hallmark Events reserves the right to approve or decline substitutions based on event guidelines.
Event Changes or Cancellation by Organizer
- In the unlikely event that an event is postponed, rescheduled, or cancelled, participants will be informed promptly.
- Registration amounts may be transferred to the revised dates or future events where applicable.
- Hallmark Events will not be responsible for travel or personal expenses incurred.
Refund Processing
- Approved refunds will be processed within a reasonable timeframe through the original payment method wherever possible.
- Bank or payment gateway timelines may affect the final credit date.
Contact for Cancellation Requests
All cancellation or refund requests should be sent to:
Hallmark Events
Email: hallmarkevents@gmail.com
Phone: 9845671462
